Dr. Heilpern is originally from New City, NY. He earned his Bachelor of Science degree in Animal Science from Cornell University in 1997 and his Veterinariae Medicinae Doctoris (Latin for Doctor of Veterinary Medicine) from the University of Pennsylvania in 2001. Dr. Heilpern is also accredited by the US Department of Agriculture for International Animal Transport.

He is happily married to his wonderful wife Alyse and they have 4 children: daughters Charlotte and Jasmine, a dog named Mushie, and a cat named Amelia. In his spare time, he enjoys spending time with his family, surfing the internet, and playing poker.